KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE is devoted to protect all informations that it collects and stores about you according to positive regulations of Republic of Serbia.
Users of our site accept that their information is used in accordance with this Privacy Policy.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE is collecting minimal amount of informations about you in order to provide quality service. Privacy policy explains which actions can result in collecting information about you. Your visit to our website gives us the right to collect mentioned informations.
Accessing our website you give us the right to collect all informations you send us depending on type of form you fill in including name, address, phone number, email address, and other data you can leave on the website. Other information may be requested in accordance with the changes indicated on the site.
We use collected informations primarily in order to process the requests of user and website visitor. All standard precautions are taken to prevent unauthorized access to this information. Users may be required to have a subsequent identity check in order for order information to be complete.
At any time, users can request that the collected data be deleted from the data log.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE does not exchange any information about users with third parties. The information obtained can be used to keep in touch with customers and to inform us about the development of our business. If at some point in the future we are forced to disclose the collected information to a third party (eg government), the user will be informed and give his / her consent.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE notifies users that it may from time to time publish general information concerning the site itself or KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE – for example, the number of visitors to the site, the number of purchases made, etc., but when publishing such information, it will never include such information. information by which individuals could be identified.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE is not responsible for content of informations disclosed by the user via chat or direct messages KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE. We are under no obligation to monitor users’ conversations on chat and therefore are not held responsible for any communications.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE guarantees to apply all standard security measures by protecting personal data collected from its users in accordance with the positive regulations of the Republic of Serbia. This includes but is not limited to: access to personal data with a password, restricted access to sensitive data, encrypted transfer of sensitive data sent by users to KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE application forms, ordering, etc. However, there may be security lapses that are not under the control of KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE. By deciding to provide personal information to KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE, the user understands and agrees that the security, integrity and privacy of his information cannot be 100% guaranteed.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE reserves the right to change this Privacy Policy at any time. Each change becomes effective upon posting to WWW.BEBAONLINE.COM. The user agrees to periodically read this privacy policy to be aware of any changes to it. If the user continues using the website and services KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE after any new version of the privacy policy, it is understood that it has accepted the same as valid.
Cookies
Cookies policy
In order for this web page to run accordingly and so we’d be able to implement further improvements of the web page, in regards of enhancing your browsing experience, this page has to send a small amount of informations to your computer (so called “cookies”). Over 90% of all web pages practices this, but according to Data Protection Act we are obligated to acquire your consent before sending cookies. By using this web page you agree to the use of cookies. Blocking the cookies you would still be able to browse through the web page, but some options will not be available to you.
About us and who controls the informations
This web page is property of KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE, with residence at Jenkova 3, Belgrade (Zvezdara).
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE is registered entrepreneur in Serbia under:
identification number: 65372339
PIB: 111382739
email address: rusitovic.kadrija@gmail.com
What is a cookie?
Cookie is the information sent to your computer by the web page you visit. Cookies usually store your settings for the web page, such as preferred language or address. Later, when you open the same web page, Internet browser sends back the cookies that belong to that web page. This allows the page to display the informations adjusted to your needs.
Cookies can store a wide range of informations, including the personality data (such as your name or email). Still, this information can be stored only if you allow it – web pages can not get access to informations you didn’t allow them to and can not access other files on your computer. Instructed saving and sending cookies activities are not visible to you. Still, you can change your Internet browser settings so you can choose by yourself whether you want to allow or decline cookies saving requests , delete saved cookies automatically upon closing the browser et cetera.
How to disable cookies?
By turning off the cookies you decide whether you want to allow cookies to be saved on your computer. Cookie settings can be controlled and configured in your Internet browser. For the information about cookies settings, choose the web browser you are using.
- Chrome
- Firefox
- Internet Explorer 9
- Internet Explorer 7 i 8
- Opera (stranica na engleskom jeziku)
- Safari (stranica na engleskom).
If you disable cookies, you won’t be able to use some of the functionalities on these web pages.
What are temporary cookies?
Temporary cookies or session cookies are removed from your computer upon closing the Internet browser. With them web places store temporary data, like settings in shopping cart.
What are persistent cookies?
Persistent or prepared cookies remain on your computer after closing the Internet browser. With them web places store data, like your login name and password, so you won’t have to log in with every visit to a certain web place. Persistent cookies will remain on the computer for days, months or even years.
What are first-party cookies?
First-party cookies come from the web place you’re browsing and they can be persistent or temporary. With those cookies web places can store data which will be used during the next visit to that web place.
What are third-party cookies?
Third-party cookies come from the commercials of the other web places (such as pop-up or other commercials) With those cookies web places can track the Internet usage for marketing services.
Is www.bebaonline.com using cookies?
Yes, with primary aim for our web pages to provide you with better user experience and simpler usage of web catalog.
What kind of cookies is www.bebaonline.com using and why
Session cookies are temporary cookies that expire (and are deleted automatically) We use session cookies to provide content access and allow adding comments (things you can do when you log in with your credentials on a web page).
Persistent cookies usually have the expiry date in far future and remain in your browser until they expire or you delete them manually. We use persistent cookies with functionalities such as “Stay logged in” tick box, which eases the access to registered user. Also, we use persistent cookies so we can better understand the user habits thus improving the web page according to your habits. This information is anonymous – we can’t see your personal data.
Are there any third-party cookies on the web page?
There are several outer services which store limited cookies to user. These cookies aren’t set by this web page, but some use for normal functioning of certain possibilities which ease the content access for users. Currently we’re enabling:
Social networks
Users can log in and register using their own Facebook social network account. Also, sharing articles on social networks sets cookies to the user.
Visit metrics
www.bebaonline.com is using visit metrics service, Google Analytics. If you want to disable the mentioned service cookie storing, you can disable them on the following ling: Google Analytics – https://tools.google.com/dlpage/gaoptout
Accepting cookie usage
During your first visit to our website you can choose whether you want the cookies to be used.
In view of the recent entry into force of the EU General Data Protection Regulation (GDPR), user information should be anonymous, and in accordance with these requirements, our developers are working to fully implement the provisions of that regulation. We are devoted to keeping GDPR as a priority and to implement it on this web page as soon as possible.
Changing this cookie usage policy
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE can, if needed, change this cookie usage policy. This policy is developed according to the last update of GDPR, which is adopted 27th of April 2016. year, put into effect 25th of May 2018. year.
KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE reserves the right to change this cookie policy to be consistent with the amendments in applicable laws and regulations.
We will not explicitly inform our clients or web page users about these changes. Instead, we recommend that you periodically check this page to stay up to date with any changes to our company policy.
If you believe that KADRIJA RUŠITOVIĆ PR TAILOR STORE BELGRADE does not adhere to this cookie policy, please contact us through our site.
Additional informations about disabling cookies
Currently there are several web pages for disabling the storage of cookies for different services.
You can get more informations on following links:
http://www.allaboutcookies.org/
http://www.youronlinechoices.eu/
Payment methods
Dear customers,
Products that you order on Bebaonline internet shop you can pay via:
- Visa, Mastercard, Maestro payment cards.
- PayPal system
Payment by card
You can pay for your order using Visa, Mastercard, Maestro credit cards. Card must be approved for online (internet) payments by the bank that issued it.
Prilikom online naručivanja, odabirom odgovarajućeg načina plaćanja bićete preusmereni na stranicu Raiffeisen banke koja je zaštićena i sigurna za ovakav način plaćanja. During online ordering, by choosing an appropriate payment gateway you will be redirected on the Raiffeisen bank that is protected and secure for this way of payment. Your payment card credentials are not available to our system at any moment.
During the entry of your payment card credentials, classified informations are being sent via public network in protected (encrypted) form by using SSL protocol I PKI system, as most advanced cryptography technology at this time. Data security during purchase is guaranteed by the processor of payment card. Raiffeisen a.d. Belgrade, so the whole payment process is being done on the bank web pages.
Payment cards are not available to our system.
Data entry and verification is being done exclusively between the payment card holder and Raiffeisen bank, and internet retailer has no insight in the data being exchanged.
Payment is possible via payment cards issued by domestic and foreign banks.
Republic of Serbia residents is being allowed to purchase exclusively in RSD currency.
In case of non-compliance the buyer bears criminal and material liability.
Only a payment card holder can make a payment.
Paypal payments
- Select wanted product(s)
- Access the basket to continue the purchase process
- Enter information
- Select PayPal as your payment method and confirm your payment.
- The system will redirect you to the PayPal platform: enter your username and password and access your account.
- Upon successful payment, you will receive an order confirmation in the mail.
PayPal payment is governed by Article 32. of the Law on Foreign Exchange (“Official Gazette of RS”, No.62 / 2006,31 / 2011,119 / 2012 and 139/2014) in paragraphs 2 and 3 stipulates the following:
“Residents can conduct payment transactions abroad and through electronic money issuers – for payment and payment on the basis of electronic purchase of goods and services. Resident foreign payment transactions – natural persons may also be performed through a payment institution and a public postal operator providing payment services, in accordance with the law governing payment services.
Residents’ funds, which are kept as foreign institutions of electronic money for the purpose of payment or payment for electronic purchase and sale of goods and services, shall not be considered a deposit within the meaning of Article 27, paragraph 2 of this Law. ”
Payment via PayPal can be made only by non-residents of the Republic of Serbia. Residents of the Republic of Serbia are not allowed to pay via Paypal. In case of non-compliance the buyer bears criminal and material liability.
By confirming your order, by clicking the CONFIRM button, you agree to the Payment Method.
If you are unable to make the payment by any of the above methods, please contact us at info@bebaonline.com, or through the Instagram and Facebook pages.
IG- @bebalingerie
Facebook – @bebafashionbrand
We wish you a successful shopping!
BebaLingerie Team.
Delivery
FOR BUYERS FROM THE REPUBLIC OF SERBIA
We deliver to home address for all orders in the territory of the Republic of Serbia in cooperation with the courier service Post Express.
Delivery of orders will be charged according to the valid Post Express courier pricelist, which together with the conditions can be viewed at the following linkhttps://www.posta.rs/cir/alati/KalkulatorCena.aspx?vrPos=peSrb
Delivery of goods is 1-5 business days.
The courier takes the delivery to the address by 12h, and if you do not like the delivery time in the morning, you can emphasize in the note by 7pm.
FOR CUSTOMERS ABROAD
When creating an order, you can choose a POST EXPORT service or DHL service.
If you decide to deliver via POST EXPORT, the shipping cost for Europe is 15 EUR, and for the other countries is 20 EUR.
You can check the expected delivery time for each country herehttps://www.posta.rs/cir/alati/KalkulatorCena.aspx?vrPos=paketIno&vrUsl=pex
If you decide to deliver via DHL courier, the cost of sending a shipment to all countries is:
Up to 5 items ordered = 17.5 EUR
6-11 items ordered = 26.5 EUR
12-18 items ordered = 47.85 EUR
19-35 items ordered = 63.8 EUR
36-51 items ordered = 100 EUR
52-83 items ordered = 192 EUR
You can check the expected delivery time for each country here https://www.dhl.rs/exp-sr/express/tracking.html
We send shipments via DHL on TUESDAYS and FRIDAYS, and if someone wants to send them on that day (must place an order by 08:30h, according to European time measurement), or the next day, the additional cost is 40 EUR.
Free shipping for orders worth 200 EUR or more.
NOTICE:
Delivery time shown is for informational purposes only. I do not guarantee the delivery time indicated in the table. During security checks, the shipment may be delayed for security checks longer than expected, which delays the scheduled due time.
Please keep in mind that the shipment may be subject to your local customs import taxes. For more information on that, please contact your local customs office.
Complaints
Transport damage complaints
It is very important that you immediately report any defects in transport, visible on the product packaging, to the courier who delivers the goods. The buyer is obliged to report any damage during transportation within 24 hours of receiving the goods.
If you notice such damage, do not sign the delivery receipt or ask the courier to wait until the damage to the package also causes damage to the product itself or the loss of parts. If the product is not damaged and all parts are numbered, sign the receipt.
Complaints about data or the wrong kind of goods
If you have received the shipment and after opening the box found that the delivered goods do not match the ordered or the information on the invoice is not appropriate, please call us on 064 474 2529, or send us an email no later than 24h after the receipt of the shipment. with your details (first name, last name, phone) on email info@bebaonline.com and describe the type of problem you have. As soon as possible, we will respond to the consumer on the stated complaint by electronic means (e-mail) by confirming the receipt of the complaint, or by announcing the number under which your complaint is recorded in the record of received complaints and we will notify you of further action. The complaint response deadline is 8 days and the complaint resolution deadline is 15 days from the moment of filing the complaint.
Right to quit
Dear Customers, We would like to inform you that according to the Law on Consumer Protection (Official Gazette of RS, No. 62/2014) purchase through our sales website www.bebaonline.com considers distance selling.
The Law on Distance Selling establishes the right of the buyer, who is considered to be a consumer (a natural person who buys a product for the purpose of meeting his individual needs and not for the pursuit of a professional activity), to withdraw from the contract within 14 days from the date of delivery of the product. When canceling, the buyer may, but need not state, the reasons why he / she withdraws.
In the event of termination of the contract, the consumer is entitled to a refund or exchange for another product. The price is returned to the customer upon receipt of the product, and after the product is found to be undamaged and correct.
The buyer is obliged to return the product without delay, and no later than 14 days from the date of sending the withdrawal form. After the expiry of 14 days from the date of dispatch, the product can no longer be returned.
When returning the goods, it is obligatory to return in the correct and unused condition and the original undamaged packaging, with the invoice-delivery note that the buyer has previously received with the order.
Upon receipt of the product, it will be determined whether the product is correct and undamaged. The buyer is responsible for defect or damage to the product as a result of improper handling of the product, ie. the buyer is solely responsible for the diminished value of the product resulting from the handling of the goods in a way that is not adequate, that is, exceeds what is necessary to establish its nature, characteristics and functionality. If a defect or damage to the product is found to be the fault of the buyer, the refund will be deducted and the product will be returned to him at his expense.
The trader is obliged to immediately return to the consumer the amount paid by the consumer under the contract, not later than 14 days from the date of receipt of the withdrawal statement, and after receipt of the product.
The cost of returning the goods and money is borne by the buyer, except in cases where the buyer receives the defective or incorrect item.
Conversion statement
All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
